Privacy Policy

1. Introduction

This Privacy Policy explains how MetaMotion™ Clinic (MetaMotion LLC) collects, uses, stores, and protects your personal and health data. We are committed to handling all data responsibly and in full compliance with the Saudi Personal Data Protection Law (PDPL) and applicable healthcare regulations.

2. Data Controller

MetaMotion LLC is the data controller responsible for your personal data. You can contact us regarding any data or privacy concerns at:

7220 Souwaid Ibn Harithah, Hittin, Riyadh, Saudi Arabia
T: +966 55 8944412
E: clinic@metamotion.sa

3. Data We Collect

We collect and process the following categories of personal data to deliver our clinical and digital services:

• Personal information: name, address, contact number, and email address.
• Health and clinical data: gait analysis results, movement metrics, and medical history.
• Technical data: browser type, IP address, device identifiers, and usage patterns.
• Payment and billing information: transaction details and receipts.
• Communications: enquiries, feedback, or correspondence with our team.

4. Purpose of Processing

Your data is processed for the following lawful and legitimate purposes:

• To provide clinical assessments, consultations, and rehabilitation services.
• To manage appointments, payments, and communications.
• To generate reports, analysis, and personalised care recommendations.
• To ensure quality assurance, patient safety, and service improvement.
• To comply with healthcare laws, insurance, and government regulations.

5. Legal Basis for Processing

MetaMotion™ Clinic processes your data under the following legal bases recognised by the Saudi PDPL:

• Your explicit consent for the collection and use of personal and health data.
• The performance of a service contract between you and the Clinic.
• Legal obligations required by healthcare or regulatory authorities.
• Legitimate interests, such as improving clinical and digital service efficiency.

6. Data Sharing and Disclosure

We do not sell or rent your data. Data may be shared only when necessary:

• With healthcare professionals directly involved in your treatment.
• With authorised service providers operating under strict confidentiality agreements.
• When required by law or regulatory authorities in the Kingdom of Saudi Arabia.
• If data must be transferred outside the Kingdom, it will follow PDPL cross-border safeguards.

7. Data Retention

Your data is retained only as long as necessary for the purposes stated above or as required by Saudi healthcare regulations. Once the retention period expires, your data will be securely deleted or anonymised.

8. Your Rights Under PDPL

As a data subject under Saudi Arabia’s PDPL, you have the right to:

• Access and obtain a copy of your personal data held by us.
• Request correction or updating of inaccurate or incomplete information.
• Request deletion of your data, subject to legal and medical record retention obligations.
• Withdraw your consent to processing, where applicable.
• File a complaint with the Saudi Data & Artificial Intelligence Authority (SDAIA) if you believe your data rights have been violated.

9. Data Security

MetaMotion™ Clinic implements advanced security measures to safeguard your personal and health data, including:

• Data encryption and secure data storage.
• Access control restricted to authorised personnel only.
• Regular audits and system monitoring to prevent unauthorised access.
• Compliance with Saudi PDPL and international healthcare security standards.

10. Data Breach Notification

In the event of a data breach that may affect your rights or privacy, we will notify both you and the Saudi Data & Artificial Intelligence Authority (SDAIA) promptly, as required by the PDPL and healthcare compliance standards.

11. Children’s Data

For patients under 18 years of age, personal and health data will be collected and processed only with the consent of a parent or legal guardian and will receive enhanced confidentiality and security protection.

12. Cookies and Analytics

Our website uses cookies and similar technologies to improve user experience and site performance. You can disable cookies via your browser settings, although this may affect some site functionality.

13. Marketing and Communication

We may send you health-related updates, appointment reminders, or service information if you have opted in to receive them. You can unsubscribe at any time by contacting us or following the unsubscribe link in our communications.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect legal, technical, or operational changes. Updates will be posted on our website with a revised Effective Date. Continued use of our services implies acceptance of the updated policy.

Effective Date: 1st October 2025

15. Contact Information

If you have questions about this Privacy Policy or how we process your data, please contact us at:

MetaMotion LLC
7220 Souwaid Ibn Harithah, Hittin, Riyadh, Saudi Arabia
T: +966 55 8944412
E: clinic@metamotion.sa